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Why am I getting a Blank Screen after Sign in?

Problem

You see a blank or white screen after you have logged in.

Solutions:

  • Try clearing your browser cache.
    For example, in Google Chrome browser settings, go to Settings > Privacy and Security > Clear Browser Data. Click the Clear data button.
  • Check the possibility of a third-party extension enabled on your browser that is preventing you from displaying the content of the page.
    Go to your browser Settings > Extensions
    Try removing or uninstalling the extension and try to access the CYGNVS platform.
    • If you are having trouble in removing the extensions, please contact your IT team or administrator.

If you are still facing any issues, please feel free to reach our Support Channels below,