What should I do if TOTP is not working during setup?

If TOTP is not working during setup, it is likely due to a mismatch between the code generated on your device and the system. Common causes include an expired code or an issue during the initial setup. Try entering a new code and ensure you are using the correct authenticator entry.

If the issue persists, please contact CYGNVS Support. They can refresh the setup and provide a new code so you can complete the process successfully.